Terms and Conditions
At Saroja Masala, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
Personal Information:
Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through payment gateways)
Non-Personal Information:
Browser type and version
Device information
IP address
Pages visited and time spent on our website
Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for:
Processing and fulfilling your orders
Sending order confirmations and shipping updates
Communicating about your inquiries via email or WhatsApp
Improving our products and customer service
Sending promotional offers and updates (with your consent)
Analyzing website usage to enhance user experience
Preventing fraud and ensuring website security
3. Information Sharing
We do NOT sell, trade, or rent your personal information to third parties.
We may share your information with:
Courier Partners: For order delivery purposes only
Payment Processors: For secure payment processing
Service Providers: Who assist in website hosting and maintenance
Legal Authorities: When required by law or to protect our rights
All third parties are obligated to protect your information and use it only for specified purposes.
4. Data Security
We implement appropriate security measures to protect your personal information:
Secure Socket Layer (SSL) encryption for data transmission
Secure payment gateways for financial transactions
Restricted access to personal data within our organization
Regular security audits and updates
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
5. Cookies
Our website uses cookies to enhance your browsing experience:
Essential Cookies: Necessary for website functionality
Analytics Cookies: Help us understand how visitors use our website
Marketing Cookies: Used to deliver relevant advertisements
You can control cookie settings through your browser, but disabling cookies may affect website functionality.
6. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data (subject to legal obligations)
Opt-out of marketing communications
Withdraw consent for data processing
To exercise these rights, please contact us at enquiry@sarojamasala.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.
8. Children’s Privacy
Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Data Retention
We retain your personal information for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal and regulatory requirements
Resolve disputes and enforce agreements
10. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website constitutes acceptance of the revised policy.
11. Contact Us
For questions or concerns about this Privacy Policy or your personal data:
Impera culinary Pvt Ltd. – Saroja Masala
Email: enquiry@sarojamasala.com
Phone: +91 903 561 8080
WhatsApp: +91 903 561 8080
Address: #1472, CH11, 7th Cross Krishnamurthy Puram , Mysore Mahanagar Palike I Circle, Mysore, Karnataka-570004